We take a layered approach to safety-first design.
We integrate safety into every single step of our development process, from the hardware we design and build, to the software that helps us navigate the skies, to our expert teams overseeing every aspect of delivery.
How we build
Zips, Droids, docks, and the entire delivery experience are designed to keep the people who use our service safe.
Human-friendly design. The Zip stays hundreds of feet in the air during delivery, far from people and pets.
Built-in redundancies. We have backups for flight-critical systems to keep Zips operating safely.
Reliable materials. Lightweight carbon fiber and foam exteriors are used for efficient flight and additional safety.
How we fly
Our best-in-class navigation and route planning technology helps us know exactly where to fly.
Obstacle avoidance. Zips and Droids steer clear of obstacles using Zipline software trained with machine learning and informed by real-world data.
Predictive weather. Zips collect real-world data—including wind speed, wind direction, and temperature—in all types of weather.
Onboard autonomy system. Where needed, Zipline uses a comprehensive onboard autonomy system to predict the location of other aircraft and safely avoid them.
How we operate
Comprehensive systems and trained experts ensure every flight is strategically planned and safely monitored at all times.
Route planning. Zips fly hundreds of feet in the air, well above buildings and well below passenger aircraft.
Traffic management. Zipline and other drone operators use a shared system to reserve airspace and ensure clear flight routes.
Remote monitoring. Our expert aviation team tracks and manages our fleet 24/7, and can intervene if ever necessary.
We plan and prepare for every situation.
Flying safely means anticipating even the most unlikely scenarios so our technology and expert teams can respond quickly and reliably.
Built-in redundancies
We have backup sensors, navigation, computing systems, and more. We have five propellers, yet can fly with three.
Emergency paraland
Our safety system is designed so that if a Zip needs to be removed from the skies, we glide to a safe location and release a parachute for controlled landing.
Remote operations
A remote team monitors our fleet and, if necessary, can intervene at any time.
Community engagement
We work with local leaders and groups to become
a trusted member of your community long before we operate there.